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Shipping policy

Shipping Policy

Shipping from the United States

All orders are shipped from our warehouse located in Bordentown, New Jersey, USA.

For orders shipped within the United States, delivery typically takes 2–5 business days, depending on the destination and selected shipping method.

We offer free standard shipping on all  orders.
For customers who need their order sooner, expedited (fast) shipping is available for an additional fee, with delivery typically taking 2–3 business days.

International Shipping (Australia & Canada)

We currently offer international shipping to Australia and Canada.

International orders are typically delivered within 4–12 business days. Please note that delivery times may vary due to customs processing and local carrier handling.

Shipments to Australia and Canada are sent via DHL. Once the package arrives in the destination country, last-mile delivery is typically handled by the local postal service (such as Australia Post or Canada Post).

Please note that customs duties and any additional fees imposed by local authorities are not included in the purchase price and are the responsibility of the customer.

While we do our best to ensure timely delivery, international shipments may occasionally experience delays beyond our control.

If you experience any issues with shipping or delivery, please contact us at support@theschumann.com and our team will be happy to assist you.